Terms and Conditions

Welcome to Bethhill Homestay! To ensure a safe, comfortable, and enjoyable stay for all our guests, please review our Terms & Conditions below. By making a booking with us, you agree to comply with these guidelines.

Booking & Confirmation

Booking Request: To make a reservation, please contact us directly via phone or through our website contact channels.
Advance Payment: A 25% advance payment of the total booking amount is required to block and confirm your stay dates.
Booking Confirmation: A booking remains provisional until the required advance payment is received and confirmed by the host.
Payment Methods: We accept payments via Bank Transfer, UPI, and Cash only.
Balance Payment: The remaining 75% balance must be settled prior to or upon arrival at check-in.
Extensions: Requests to extend your stay are subject to room availability and prior approval by the host.

Cancellation & Refund Policy

Cancellation Time:
30 days or more prior to check-in date: FREE Cancellation, 100% refund of the total booking amount.
Between 15 to 30 days of check-in date: Cancellation Fee is 50% of advance amount.
Less than 15 days of check-in date / No-Show: Cancellation Fee is 100% of advance amount (No refund).
Cancellation by Host: In the unlikely event that we must cancel a confirmed reservation due to unforeseen emergency circumstances, a 100% full refund of all amounts paid will be issued immediately.

Check-In, Check-Out & Guest ID

Check-In Time: 01:00 PM (13:00)
Check-Out Time: 11:00 AM
Flexible Timings: Early check-in or late check-out is strictly subject to room availability and prior arrangement.
Identity Verification: As per government regulations, valid government-issued photo identification (such as an Aadhaar Card, Passport, Voter ID, or Driver's License) for all staying guests must be presented upon arrival at check-in.

House Rules & Guest Conduct

Quiet Hours: 10:00 PM – 7:00 AM. No loud music, outdoor speakers, or disruptive noise during these hours out of respect for the neighborhood.
Indoor Furniture & Bedding: Indoor furniture, mattresses, and bedding must remain inside the building at all times. If you require outdoor seating or extra blankets, please request them from the host.
Waste Management: We practice eco-friendly waste separation. Dedicated bins are provided for wet/ organic and dry waste. Please segregate your waste accordingly.
Pets Policy: We are a pet-friendly property! However, prior notification and approval before check-in are mandatory.
Visitors & Guests: Unregistered outside visitors are not permitted on the premises without prior consent from the host.

Kitchen & Meal Services

Complimentary Breakfast: Complimentary breakfast is included with your stay.
Lunch & Dinner: Lunch and dinner are arranged on request. Kindly inform the host in advance if you would like meals prepared.
Meal Timings: To help us serve fresh meals and manage kitchen service smoothly, all dining follows our standard timing schedule:
     08:00 AM – 10:00 AM (Breakfast)
     01:00 PM – 03:00 PM (Lunch)
     08:00 PM – 10:00 PM (Dinner)
(If you require custom timings or specific dietary accommodations, please inform us in advance.)

Property Care, Liability & Safety

Damage Charges: Guests are financially responsible for any intentional or negligent damage caused to property, fixtures, appliances, or amenities during their stay. Repair or replacement costs must be settled prior to check-out.
Personal Belongings: Host assumes no liability for the loss, damage, or theft of personal items, cash, or valuables left in rooms or common areas.
Utility Disruptions: While we make every effort to maintain continuous utility services, the homestay is not liable for temporary utility interruptions (power, or water supply) beyond our reasonable control.